Privacy Policy

ClinicalAI Ltd ("us", "we", or "our") operates the ScribeAI mobile application (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our commitment is to your privacy; therefore, our Service is designed to function without collecting your personal information.

1. Our Privacy Promise: On-Device Processing

ScribeAI is fundamentally designed to protect your privacy. All audio processing and transcription functionalities occur exclusively on your device.

We do not collect your audio: Your audio is processed in real-time on your device and is never sent to us or any third party.

We do not collect your transcriptions: The text you generate using ScribeAI is stored locally on your device. We do not have access to, nor do we collect, view, or store any of your transcriptions.

No user accounts: The Service does not require you to create an account. You can use ScribeAI anonymously.

2. Information We Do Not Collect

To be perfectly clear, we DO NOT collect, store, or have access to:

Any audio recorded or processed through the app.

Any text content transcribed by the app.

Your name, email address, or other personal contact information through the app itself.

Any personal data from your device, such as your contacts or photos.

3. Information We May Collect

Our data collection is limited to the following specific situations:

Direct Communications: If you choose to contact us for support or to provide feedback (for example, by sending us an email), we will collect your email address and any other information you choose to provide in that communication. We only use this information to respond to your inquiry.

Anonymous and Aggregated Analytics: To help us improve the app's performance and user experience, we may collect anonymous, non-personal diagnostic and usage data. This data is aggregated and cannot be used to identify you personally. This may include information such as the type of device you use, your device's operating system, crash reports, and general usage statistics (e.g., which features are used most often). This information helps us identify bugs and decide which features to improve.

4. How Your Information Is Stored

All content you create with ScribeAI, including your transcriptions, is stored solely on your own device. You have full control over this data. It is your responsibility to manage, back up, and secure the data stored within the ScribeAI application on your device.

5. Your Data Protection Rights and Our App

The ScribeAI application is designed to function without collecting or processing any of your Personally Identifiable Information (PII). All transcriptions and audio data remain solely on your device.

As a U.K.-based company, ClinicalAI Ltd is still subject to data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us on hello@clinicalai.co.uk.